Returns & Exchanges

At Thats So Fetch, we want you to love your look, which is why we offer a 30-day return window for store credit on all full-priced items. Please ensure all garments are returned in their original condition with tags attached and free of any makeup or perfume marks.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Your Credit

  Select your preferred return method; we offer store credit vouchers that never expire, allowing you to shop the latest drops whenever you're ready.

• 3.
  Package and Post

  Securely pack your items and use the pre-paid shipping label provided in the portal or drop it off at your nearest authorized postal location.

• 4.
  Processing and Refresh

  Once our warehouse team inspects your return, your store credit will be emailed to you within 3-5 business days so you can find your next favorite outfit.